Phylissia Clark is a Communications and PR Professional in Dallas, Texas.

NBC 5 Dallas-Fort Worth • 7th February 2022

How Cybersecurity During Winter Olympics Is a Massive Effort

It requires a massive effort to make the Olympic games happen every two years. But behind the scenes, there’s an entire team of people working to make sure the broadcast you watch at home runs smoothly. There is a security team of hundreds of people monitoring the cyber side of the games and blocking malicious cyberattacks every day.

News Talk WBAP-AM • 26th August 2020

BBB, AG Ken Paxton Warns Texans of Price Gouging and Scams in Wake of Hurricane Laura

DALLAS (WBAP/KLIF)- The Better Business Bureau and Attorney General Ken Paxton are warning Texans to watch out for scams and price gouging in the wake of Hurricane Laura.

Wichita Falls Times Record News • 1st July 2020

BBB warns of scams as more people move due to COVID-19

BBB warns of scams as more people move due to COVID-19

The Better Business Bureau said an in-depth study into the moving industry indicates COVID-19 is causing more Americans to consider moving.

Whether to distance themselves from dense urban areas, or relocate for another job, many individuals said the virus has impacted their decision to move.

wfaa.com • 20th March 2020

BBB: Scam artists profiting off of coronavirus outbreak

Even a national emergency like the coronavirus is not immune from scam artists and profiteers looking for ways to take advantage.

"Scammers don't discriminate. Whatever the urgent situation or crisis is, they’re going to exploit it," said Phylissia Clark with the Better Business Bureau of North Central Texas.

DFW Ad Chat • 14th August 2019

BBB Helps Advertisers Navigate Regulatory Pitfalls for FREE! Check out our Interview!

The Better Business Bureau (BBB) is a private, non-profit organization whose mission is to focus on enhancing marketplace trust. Businesses that affiliate with the BBB adhere to its standards through self-regulation. The BBB avoids any bias by refraining from endorsing any specific business, product or service.

NBC 5 Dallas-Fort Worth • 30th May 2019

Students Use Mapping Software to Help Underdeveloped Countries

GIS Maps are a way more professionals are analyzing data, students at Bishop Dunne Catholic School are getting a crash course in the skill.

CBSDFW • 4th April 2017

Consumer Justice Alert On Fake Jerseys

Some folks ordered what they though were authentic jerseys on line only to receive a fake.

NBC 5 Dallas-Fort Worth • 2nd October 2020

NBC 5 Responds: Car Buyer Out Thousands in Online Car Scam

Used cars have become a hot commodity during the pandemic and the Better Business Bureau warns that criminals are taking advantage.

WTOP • 3rd August 2020

Some mystery seeds illegally sent from China identified

▶ Watch Video: Officials warn not to plant mystery seeds delivered across U.S.

The U.S. Department of Agriculture has identified some of the plant species in bags of unsolicited seeds arriving in mailboxes across the United States. Officials have warned the shipments of mystery seeds, which appear to have originated in China, could be invasive plant species.

NBC 5 Dallas-Fort Worth • 30th July 2020

BBB Says Government Agency Impostors Are on the Rise

The pandemic has brought forth a wave of scams.

A new Better Business Bureau study, released Wednesday, has found that government impostor scams are continuing to thrive, even more so now as the pandemic presents new opportunities to take advantage of people.

KXII • 29th July 2020

Better Business Bureau: Impostor scam calls increase during pandemic

The Federal Trade Commission documented that Americans have lost as much as 450 million dollars to scams, and even more since the CARES act passed in late March.

“About 44 percent of Americans, people in the United States have been victimized by one of these scams” said Phylissia Clark.

The Better Business Bureau suspect Americans have lost millions of dollars after encountering impostors.

NBC 5 Dallas-Fort Worth • 28th July 2020

Texas Agriculture Commissioner Issues Warning on Unsolicited Seeds From China

Texas Agriculture Commissioner Sid Miller is urging Texans to take extreme precautions when receiving unsolicited seed packets from China.

According to the commissioner, the packets have been mailed to multiple states, including Texas, falsely labeled as jewelry.

NBC 5 Dallas-Fort Worth • 10th June 2020

Grand Opening During a Pandemic? BBB Says It's Not So Crazy

We've filed many reports about small to large business struggling and even closing. Yet, there are still those brave enough to open and start a new business in the midst of all this.

It might sound crazy, but experts with the Better Business Bureau Serving North and Central Texas said there are some unique opportunities out there.

NBC 5 Dallas-Fort Worth • 15th May 2020

BBB, Finance Experts Track Closures of Iconic Businesses

Several iconic businesses in Dallas close as pandemic numbers spike.

NBC 5 Dallas-Fort Worth • 15th April 2020

BBB Reports Drastic Increase in Travel Refund Complaints

The Better Business Bureau is getting a huge increase in complaints about travel companies and their refund policies. We’re told hundreds have been filed in North Texas alone.

The travel woes are especially hard on the schools and parents who had planned educational trips for students at the end of the school year.

wfaa.com • 10th March 2020

Dozens out tax, title, license fees after buying from Carrollton car dealership

More than 25 people bought a vehicle from Motorcars of Dallas in 2019. Months later, customers are still waiting for their car titles and license plates.

He said he plans to use the sale money to get everyone the titles and car registrations they paid for and says he will reimburse those customers the fees they've had to pay to maintain temporary license plates.

NBC 5 Dallas-Fort Worth • 26th December 2019

Got a Gift Card? BBB Warns of Scammers Skimming Cards

According to the Federal Trade Commission, $74 million dollars have been lost in gift card and re-loadable card scams in the first three quarters of 2019.

The Better Business Bureau Serving North Central Texas says what they've seen here locally is that the scammers will steal the numbers and pins by tampering with the packages, sometimes in ways that you wouldn't even notice.

Photo by Kaboompics .com on Pexels

NBC 5 Dallas-Fort Worth • 14th August 2019

Women Say Company Bullied Them for Leaving Bad Reviews Online

Shocked and stunned is how two Collin County women say they feel after being targeted for leaving bad reviews online.

Photo by Oleg Magni on Pexels

NBC 5 Dallas-Fort Worth • 3rd April 2019

Beware of Social Security Administration Scam Calls

According to the Social Security Administration, scammers are calling consumers across the country and urging them to act fast, because their Social Security number is being used and abused by a fraudster.

Phylissia Clark with the Better Business Bureau said it's one of the fastest-growing scams their office has seen in the last two years.

The Vant Group • 7th December 2018

Vant Group Wins Torch Award

The Vant Group (TVG) was awarded a coveted BBB Torch Award for Ethics on November 1, 2018, at the 2nd annual awards ceremony, hosted at the Hilton Granite Park in Plano, Texas.

The BBB Torch Awards for Ethics Program recognizes businesses who display an outstanding level of ethics and integrity in their business dealings.

Photo by Moose Photos on Pexels

NBC 5 Dallas-Fort Worth • 6th April 2018

Ever Get A Phone Call From Your Own Phone Number?

Robocallers are using new tactics to get you to answer their call.

They call, all the time -- The long pause, then the sales pitch for roofing, car warranties or student loans.

They do it so much most of us know their tricks. They call from a number with the first three numbers as your own.

ABC News • 6th April 2017

Match.com responds to user complaints

Match.com responds to consumer complaints about subscription autobilling. BBB's Phylissia Clark speaks with ABC News Reporter Nikki Batiste.